Refund Policy
Detailed information about refund eligibility, methods of payment, and processing timelines at Go Safar Cabs.
1. Refund Eligibility
Refund eligibility depends entirely on our booking cancellation timelines. If you cancel your reservation under our terms, you may be eligible for a full or partial refund.
For complete details on cancellation terms, fees, and timelines, please read our dedicated Cancellation Policy.
2. Processing Timeline
Once a cancellation is requested and approved, the refund is initiated automatically. The refund amount will be credited back to your original source of payment within 3 to 7 working days. Please note that banks and UPI gateway service providers may take additional time to process and reflect the credit in your account statement.
3. Refund Payment Methods
All refunds are processed directly back to the payment method used at the time of booking:
- UPI Payments: Credited back to the linked bank account associated with the UPI ID used.
- Net Banking & Card Payments: Credited back to the original bank account or card.
- Cash / Direct Transfers: If the deposit was paid in cash or direct bank transfer, the refund will be transferred via Google Pay, PhonePe, or bank IMPS/NEFT, as coordinated with the customer.
4. Help & Support
If your refund is approved but has not reached your account after 7 working days, please contact our support desk with your booking reference details:
- 📧 Email Support: hello@gosafarcabs.com
- 🟢 WhatsApp: +91 9322997709